Building a Total Quality Culture

Editora:

Wipf and Stock Publishers

Código:

491_9781625645784

Vendido e entregue por Um Livro

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Endorsements:This book adds a significant dimension to the current emphasis on Total Quality Management by emphasizing both the need and the means for bringing about cultural change that will ensure positive bottom line results.--George Morrisey, author of Creating Your Future: Personal Strategic Planning for ProfessionalsJoe Batten has done it again. His nine steps for a Total Quality Culture are right on target.--Christopher Hegarty, author of How to Manage Your Boss and How to Jumpstart Your BrainJoe Batten is my mentor. I experienced the great contents opf Building a Total Quality Culture every day. It is an excellent book! I guarantee it.--Arthur Bauer, President, American Media Incorporated

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