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491_9783639130607
The use of technology, such as e-mail and theInternet, has grown in importance in many workplaces.This is especially true in academic workplaces as theuse of computers and technology has become ubiquitousin todays academic environment. However, despite theproliferation of electronic communication, littleresearch has been done to examine the effect thatemail communication and job satisfaction have on thehigher education community overall. The present workexplores these factors and also investigates howemail usage varies across different types ofcampuses. Furthermore the book examines how emailusage varies across professional versus supportstaff. Overall, this work helps to clarify andaddress the role that email plays in the workplacebehavior and attitudes of higher education employees.It is a must read for all administrative-levelemployees who wish to understand how todays maininstrument for communication (email) impacts bothadministrative and non-administrative employees andtheir level of job satisfaction in the academicenvironment.
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