The High Performance Enterprise
Cód:
491_9781412031042
De: R$ 0,00Por: R$ 168,30ou X de
This book presents, as a how-to guide, a compelling methodology for improving the operational and financial performance of a firm.The book focuses on the optimum utilization of capital assets and human resources to support the firms business strategy and, therefore, gain a competitive advantage. It complements publications on the Balanced Scorecard by providing rather detailed setsof performance metrics applicable to Supply Chain, Customer Relationship Management, and Intellectual Capital improvement efforts.Managers involved in business improvement programs will benefit from the development of performance metrics for intellectual capital. MBA students will find especially useful the concise description of the best practices and issues affecting enterprise performance today.ReviewsFinally, consideration for non-financial assetshandled in a non-financial manner. A coming togetherof several current management concepts, along with away to measure and evaluate their value to thecompany. A useful reference for building,implementing and evaluating a plan of improvedefficiency. L. SehrRA/AVP, Bank of America, San Jose, CaliforniaThis book provides a good overview of importantfinancial and process redesign concepts that caninfluence business performance. This resource covers abroad range of ideas from continuous improvement,business strategies, balanced scorecards and valuemeasurement tools. Non-financial persons will findthis especially helpful, as information is presented in a non-technical manner, a quick read andintuitively links each idea or concept.David BellSenior Manager, Guidant, Inc., Santa Clara, CaliforniaThe High Performance Enterprise is written in a very readable and concise language. The authors manage to explain in a very direct way the relationship between enterprise high performance and each of the four steps to achieving it; all this, without getting bogged down with the details on specific techn
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